Important:
Only orders and payments placed through our online checkout will appear in your online account. If you submitted an email via the form and then paid by PayPal, for example, it won’t be listed here.
Are you looking for one of these things?
A payment you made on this site
You want to view your orders.
Your store credit or a gift certificate balance
This isn't digitized but we can look it up for you; inquire via the order/contact form.
An order you placed via Bookshop.org
You'll need to login there. We have no access to anything pertaining to your Bookshop.org orders or account.
An order you placed via the Order/Contact Form and paid for via PayPal or phone
Please inquire via the form and we can look at our emails and notes.
An order you placed strictly by phone
We don't retain information about these once they're closed; inquire via the form and we'll try to remember. (This is why we prefer orders by email. :))
